FAQ

Shipping

Processing Times for Items

Magnets: 2-3 Business days
Bags: 3-5 Business days
Apparel: 2-5 Business days

General Shipping times:

USA: 5-7 Business days
Canada: 10-20 Business days.
Everywhere else: 10-30 Business days

Tracking numbers are provided for every order
All items ship from the USA

USPS and OnTrac are the preferred carriers for all USA shipments.
International shipments can be made with a variety of different carriers such as OnTrac, Asendia & DHL.

Cruise Door Magnet Materials and Process

Made with the die-cut technique, these vinyl magnets are flexible and highly durable. Please note that cabin-door materials and surface finishes vary by ship and cabin. Some coverings may prevent magnets from attaching securely, so magnetic compatibility cannot be guaranteed.

Some guests use removable mounting products such as 3M Command Strips as an alternative; however, please confirm that your cruise line permits adhesive products and follow the manufacturer’s application and removal instructions.

Magnet sizes available:
4x4"
5x5"
6x6"

Personalized Magnets

We email you an image proof of your personalized magnet with your text added before sending it for production. 

Return & Refund Policy

We offer a 100% money-back guarantee on all products that are defective or damaged during shipping. 

Contact Us

If you are unsatisfied with your order – please contact us at support@cruiseinto.com within 7 days of receiving your items, and we will do our best to help you out!